Delivery and Returns
At Headstrong.eu we ship with a number of partners such as but not limited to: GLS, FedEx, PostNord or UPS. You will be able to choose your preferred shipping methods during your purchase.
Delivery is completed when the customer has had the goods handed over. Delivery time within Europe is usually 3-5 days (unless otherwise stated).
We offer free shipping for orders of more than EUR 80 within the EU. Orders of less than EUR 80 cost EUR 15 in shipping costs. Shipping cost to countries outside the EU may differ. Shipping cost will be stated in the purchase flow – before an order is confirmed.
Headstrong/Sportect ApS grants a 14 day Right of Cancellation; effective from the day you receive your goods.
You are obliged to return the item(s) in substantially the same condition, quantity and packaging as it was received.
The following conditions apply to shipping costs: 1. If you wish to exchange a product or to exchange part of an order, Headstrong/Sportect ApS will cover your postage costs for sending goods to Headstrong (up to EUR 15). If so, send a picture or scan of your postal receipt to firstname.lastname@example.org stating your order number.
2. If the entire order is returned, the buyer will cover the costs for both the delivery and return shipping
3. If parts of the order are returned so that the order thereby has less value than the Free Shipping Limit stated on our website, the buyer will cover the costs for both the delivery and the return shipping.
NB: Always send returned goods with distribution to our warehouse. Return parcels sent for pick-up in a parcel shop or the like cannot be processed - and will be returned to you automatically.
We hope our customers will recognize that these conditions are necessary for a running a sustainable business and our ability to provide our products to you.
Must be sent to: