1. THE COLLECTED DATA AND THEIR USE
Collection of your personal data
We collect various personal data from the customers of our webstore as well as other unregistered users of our website. We collect customer data from customers of our webstore, such as:
• First and last name
Legitimate grounds for processing of your personal data and purposes of processing
We process your data to pursue our legitimate interest to run our business operations, improve your customer or visitor experience and conduct direct marketing. We do not, however, use your data for direct marketing purposes without your consent. We process your personal data in order to fulfill the contractual obligations based on the customer relationship when you buy products in our webstore. We process your personal data for the following purposes:
2. STORAGE OF YOUR DATA
Storage and transfer of your data
Erasure of your data
We store the personal data relating to your purchases and claims as long as it is necessary for instance for legal claims or for complying with bookkeeping and legal obligations. The analytics data of our website are stored for 26 months. An example of analytics data are the products you have searched for on our website. You may, at any time, unsubscribe from our mailing list and prohibit us from sending you electronic direct marketing.
3. YOUR RIGHTS
Your right to receive your data. You have the right to know which data relating to you is processed by Headstrong. In addition, you may require us to provide you with a report regarding the following matters:
Your right to rectify your data
If the data relating to you is incorrect you have the right to require the rectification of such data. You may ask us to rectify your data by contacting our customer service the contact details of which are set forth in section 4 of this privacy statement.
Your right to require the erasure of your data
If the data relating to you is incorrect you have the right to require the rectification of such data. You have the right to ask us to erase your data. You may ask us to erase your data by contacting our customer service the contact details of which are set forth in section 4 of this privacy statement. If you ask us to erase your personal data, we aim at erasing all data relating to you as soon as possible. We store your data despite your erasure request only if there is a legitimate ground to store the data, such as a legal obligation.
Right to object and limitation of processing
You have the right to object to processing of your data or profiling when your data is used for direct marketing. You have the right to require the limitation of processing of your personal data for instance when the data relating to you are incorrect. In addition, you have, in certain special circumstances, the right to object the processing of your personal data based on your particular situation. You may invoke your objection and limitation rights by contacting our customer service the contact details of which are set forth in section 4 of this privacy statement.
Right to transfer your data from one system to another
You have the right, at your discretion, to transfer your data to another organization. If you wish to transfer the data from one system to another, Headstrong will disclose such data to you in a structured and electronic format. In case you have further questions regarding the above right, you may contact our customer service. The contact details of our customer service are set forth in section 4 of this privacy statement.
Your right to lodge a complaint
You have the right to lodge a complaint with the competent national supervisory authority if you find the personal data processing activities of Headstrong to be non-compliant with data protection legislation.
4. Contact details
If you have a request, notification or you have something else to ask regarding the processing of personal data, you may contact our customer service in the following ways: • by sending an email to the address support@Headstrong.eu
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